Best Hotels in Medan: Personal Advice From Travellers Who Actually Stayed There!

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Choosing from the best hotels in Medan is a daunting task; it’s an enormous, chaotic city stretching for 265 square kilometres and packed with more than two million people.

This North Sumatran metropolis is often a necessary pitstop for many people visiting the province. It has the largest, most modern airport in Sumatra, and is the biggest city in Indonesia outside of Java.

Whether you’re just looking for a cheap place to lay your head before exploring some of North Sumatra’s top attractions, or keen to dive a little deeper into this sprawling, crazy city, we’ve sussed out the best Medan hotels for you.

Because we strive to give the most authentic advice, we have only recommended places we’ve either stayed at personally, or places that our friends have stayed at.

From budget guesthouses in Medan to the fancy-shmanciest rooms in luxury Medan hotels, read on to find the best place to stay in Medan for your trip, and advice on how to choose one that’s right for you.

In a hurry and just want to know the best hotel in Medan?

We love the Cambridge Hotel. 

It’s fancy without breaking the bank, attached to a mall, and has it all!

Best Medan Hotels - A Quick Look

Pondok Wisata Angel Guesthouse
Laidback vibe. Cheap. Handy to ATMs & shops. Affordable food on-site.$Book Now
Wisma Sederhana
Comfy rooms, room service, friendly staff.$Book Now
K77 Guesthouse
Close to ATM and supermarket. Super helpful owner.$Book Now
Kama Hotel
Pretty neighbourhood. 24-hour room service. Dorms available.$Book Now
Grand Sakura Hotel
Fancy without the 5-star price-tag. Shops nearby. Two restaurants and room service.
$$Book Now
Swiss-Belinn Medan
Clean. Close to train station and shopping malls. Great buffet breakfast.
$$Book Now
d’primahotel Medan
Above the train station. Clean and comfortable.
$$Book Now
The Crew HotelClose to the airport, free transfers. Very clean, comfy, eateries nearby.
$$Book Now
Thong’s Inn Kualanamu Transit Hotel
Nice gardens, close to airport, free transfers.
$$Book Now
Cambridge Hotel Medan (Formerly Grand Swiss Bel-Hotel)
Luxury with a smile. Pool, spa, restaurants, and an incredible breakfast. Our top pick.
$$$Book Now
JW Marriott Hotel Medan
Fanciest hotel in Medan with everything you need. Pool, spa, total luxury
$$$Book Now

What to Look For in a Medan Hotel

Handy to attractions and amenities: We’ve said it before, but it bears saying again; Medan itself is massive. Traffic is ridiculous at any time of day, and even more so during traditional “rush hours” in the morning (7-9) and evening (4-6).

Getting from one place to the other can be frustrating and time-consuming. If you’re planning on seeing any specific sights in the city, try to choose a Medan hotel near top attractions.

Although most travellers are keen to get out of the city and head to North Sumatra’s amazing natural bounties, there are plenty of interesting things to do in Medan.

Within easy reach of food: While some hotels have restaurants attached, you’re likely to get a better meal (and better deal) if you head out for some street food or find a restaurant in the area. We have found that not all hotels are in neighbourhoods where it’s easy to find food.

If you’re a solo traveller in Medan, we don’t advise roaming the streets at night looking for a bite to eat unless you’re in a “good” suburb, and even then, take care.

Even couples and groups need to be aware of their surroundings and make smart choices when in this big city.

Picking a hotel in Medan city with nearby food options like street food or even a supermarket is a definite plus.

Best Budget Hotels in Medan

Price Estimate (IDR): Single Room 100,000 (7 USD); Double Room 160,000 (11 USD)

If you’re a budget traveller used to gritty guesthouses and don’t need any fancy extras, you’ll be more than happy here.

Those used to more western-style amenities should probably skip over this entry.

The rooms are adequate; some have fans, others air con. All have a basic shower and toilet. And that’s about it. It’s not the cleanest place, but actually, it’s one of our favourite places to stay just for one night when money is tight; partly because of the price but mostly because of the location.

It’s only a few minutes from Medan Grand Mosque – Masjid Raya Al-Mashun, and just across the road from a shopping centre complete with supermarket, banks with ATMS, and both local and more western oriented food options.

Though I wouldn’t recommend this if you’re looking for a comfortable, cosy place to spend a few nights, we find this budget Medan hotel more than adequate for a stopover.

We loved the vibe of the restaurant and found it a good place to get some online work done.

Thumbs Up:
Close to shopping centre, supermarket, ATMs, good restaurant below, good WiFi. Close to attractions – Masjid Raya and Maimun Palace within walking distance.

Thumbs Down:
Very small, basic rooms, not super clean (not ideal for travellers used to Western comforts!)

Click here for more info and the latest prices.

Price Estimate (IDR): From 250,000 (18 USD)

We’ve stayed here quite a few times and found the hotel overall to be good value.

We only stay in the cheapest rooms, which suit our needs for one or two nights. Rooms are fitted with TV and air con, and there are simple bathrooms inside.

At times, we’ve found the bathrooms to be a bit smelly, and cleanliness is not top-notch, but it’s good enough for us for a night or two.

The downside of this place for us is the immediate location. Other than one or two food carts in the street outside, there’s not really anywhere on the doorstep to grab a bite to eat – not even an Indomaret (like a corner store) to buy supplies.

Breakfast is often included, but it’s a choice of toast or badly-cooked nasi goreng.

However, the staff are friendly, helpful, and professional in this budget hotel in Medan, and I’d feel safe staying here as a solo female traveller.

Thumbs Up:
Comfortable rooms, friendly staff, room service available, free WiFi

Thumbs Down:
Located in a busy street – can take a while to get through traffic right outside the hotel. Not much nearby of interest nearby.

Click here for more info and the latest prices

Price Estimate (IDR): Single Room 125,000 (9 USD); Double Room 150,000 (10 USD)

We haven’t stayed here, but friends recommended to us as a place that is “consistently super clean, secure and friendly with very nice breakfast and self-service coffee and tea.”

You can grab a single bed in a mixed dorm, or opt for a private room with a private bathroom.

It’s close to restaurants and street food, as well as an ATM, minimart, and supermarket, making it a top pick for the best budget hotel in Medan.

Thumbs Up:
Reviewers talk about the lovely owner who will go out of their way to help you. They also praise the clean facilities and say it’s super good value.

Thumbs Down:
Most reviews mention the fact that there is a large Mosque across the road; bring earplugs to help you sleep!

Click here for more info and the latest prices

Price Estimate (IDR): Dorms 150,000 (10 USD); Studio Room 275,000 (19 USD)

While we haven’t stayed here, our friends Peggy and Riski recently did and absolutely loved it.

“It was a nice room, super clean, in the old town of Medan, so it was a super nice neighbourhood (colonial style) and the breakfast included was tasty. We will stay there again because that part of Medan is so pretty.”

The location is great too. It’s practically next door to the Tjong A Fie Mansion (an important part of Medan history), and only a few minute’s walk from Merdeka Walk, Medan’s largest food district. The train station is also just a short drive away.

You can opt for your own room with private bathroom, or sleep in the dorm rooms for half the price; these are separated into women’s only and men’s only and look super spacious and clean.

Bathrooms have hot water, rooms have air conditioning and TVs, and there’s free WiFi in the lobby and rooms.

The on-site restaurant offers 24 hour room service, which we love, because you never know when you’re going to have a midnight craving for nasi goreng! (It happens!)

Thumbs Up:
Close to food district, train station, and some local attractions. 24-hour room service. Picturesque colonial neighbourhood.

Thumbs Down:
Guests have commented that the rooms are quite small and some don’t have windows. You may also hear some of the street noise, but it’s hard to avoid that in most areas of Medan!

One reviewer commented that the “bum gun” in the toilet was painfully powerful, which brings us to a top tip for travelling Sumatra: always do a test squirt into the toilet before aiming it at your bits!

Click here for more info and the latest prices

Best Mid-Range Hotels in Medan

If you have a little more wriggle room in the budget, you can get a pretty decent room and amenities for a little more money. And sometimes, if you’ve been doing it rough in the jungle, it’s nice to have something slightly fancier to clean up and get organised in.

Here are our best picks for mid-range hotels Medan.


Price Estimate (IDR): From 385,000 (27 USD)

This is actually one of our favourite places to stay in Medan! To us, it feels like four-star luxury, but without the high price tag!

The vibe is kind of like a slightly dated luxury hotel, and we have always enjoyed staying here. It’s in a great location: step outside for food options, minimarts, ATMs, and a great little supermarket.

The breakfast is tasty (hey, anywhere with a cold milo machine has us hooked!)

You’ll get a comfortable, clean room, and WiFi is good. In fact, it’s just all good. You’ve got TV and air con in the room, a safety deposit box, free toiletries, as well as a nice bathroom and hot shower.

Plus, there are two restaurants to choose from, room service, and even karaoke if that floats your boat.

You can walk to either Medan Mall or Centre Point Mall.

The staff are lovely. We were staying here a few years back when I was super sick and ended up needing an ambulance to go to hospital (long story for another day!) They took care of everything.

This is our favourite affordable Medan hotel.

Thumbs Up:
Great breakfast, super comfy beds, very clean, room service, free shuttle to Centre Point Mall or Medan Railway station, free WiFi.

Thumbs Down:
We have yet to find any! Perfectionists may notice the furniture is slightly shabby and the standard rooms don’t have any views – but that’s really it.

Click here for more info and the latest prices

Price Estimate: From 475,000 (34 USD)

While we haven’t stayed at this hotel, we have had more than one or two of our friends compliment it, so thought it deserved a mention.

Here’s what one of our acquaintances said:

Lovely staff, good food, clean, love the location, close to train station, Centre Point shopping mall. Good street food right out the back of hotel. Can be noisy sometimes but other than that good.”

Another friend said the buffet breakfast is good but the neighbourhood not so nice, and also commented that it’s quite noisy.

You’ll find the usual offerings: WiFi (the description says free in public areas, so might pay to check if you need WiFi in your room). TVs, safety deposit box, tea/coffee making facilities and private bathrooms with toiletries and hot water.

You can even get an in-room massage or work out at the fitness centre. There’s a restaurant with a bar and lounge area too (or room service if you want). This is one of the most popular hotels in Medan.

Thumbs Up:
Reviewers rave about the breakfast.

Thumbs Down:
Room soundproofing is not great, and the hotel is noisy. Bring earplugs!

Click here for more info and the latest prices

Price Estimate (IDR): From 400,000 (28 USD)

Located right above the Medan Train Station, this hotel is incredibly handy for travellers who need a comfortable place to transit in Medan.

I stayed in this one as a solo traveller a few years back and was very pleasantly surprised. It is super clean, very well maintained, and the staff are friendly and helpful.

Rooms have TVs, kettles, and air conditioning. You also get free toiletries in the bathroom.

There’s a Starbucks right out front where you can get a complimentary breakfast (coffee and a croissant) before checking out.

Handily, there’s also an ATM on-site, and of course, free WiFi.

Thumbs Up:
Comfy beds and pillows. Close to Centre Point mall. Super convenient for public transport.

Thumbs Down:
In some rooms you might hear the sound of the trains or traffic. Small rooms and bathrooms. No other facilities. Truly for transit only.

Click here for more info and the latest prices

Best Luxury Hotels in Medan

One of the fabulous things about visiting Sumatra is that you can live like royalty for a fraction of the price of home (for many Westerners, anyway).

Some of the best Medan hotels are only around 1 million rupiah per night, probably a fifth of the price that you’d be able to get an equivalent room for back home. For tourists with a stretchy holiday budget, it’s a great way to treat yourself without breaking the bank.

Don’t worry about missing out on authentic Sumatra by staying somewhere nice: there’s plenty of time and opportunity to live like a local once you leave Medan City.

If you can squeeze it into the budget, why not spoil yourself with a stay at one of the top luxury hotels in Medan?

Here are our faves.

Price Estimate (IDR): From 900,000 (64 USD)

This is by far our favourite hotel in Medan, although sadly, as we are now officially budget travellers, it’s not within said budget!

When I first travelled to Sumatra for work, my stay was paid for, and every time I passed through Medan for a night, I treated myself to a night at the Cambridge Hotel (which was then referred to as the Swiss Bel-Hotel Medan).

This place is five-star for a reason. Where do we even begin?

Okay, so even the bog-standard rooms are great. The beds and pillows are ultra comfortable, the rooms spacious and clean – some with great views out over the city. You get your TV, air con, tea and coffee making facilities, fridge, WiFI, slippers, bathrobes…

Bathrooms all have a bath as well as a shower – with superb water pressure, might we add.

Then you’ve got all the extras: gorgeous pool, sauna, hot tub, gym, a café, a lobby lounge with snacks, a fancy rooftop restaurant with incredible views.

Oh, and of course, a spa and wellness centre that provides amazing massages. If you’re one of those dedicated people who like to work out when on holiday, they have a fitness centre right next to the pool.

The cherry on top of all this is the fact that the hotel is part of/connected to Cambridge Mall. Walk out the back of the lobby and you have access to loads of great restaurants (budget and more fancy), shops, ATMs, hair salons, bakeries, and more.

Pick up a SIM card for your phone, go down to the supermarket to get snacks so you don’t have to pay for the expensive ones in the room, and buy any supplies you need for your journey – mosquito repellent is a must!

Oh but wait! We didn’t even talk about the breakfast yet. There are almost no words. Stepping into the restaurant, you won’t even know where to begin. There’s an enormous range of food. From local rice, soup and meat dishes to your typical range of eggs done every way possible; pancakes, croissants, cakes, fruit, cereal – and juice, tea, coffee etc etc.

It’s so good that you’ll be stuffing your pockets for the day’s journey!

Thumbs Up:
Great security, central, easy access to public transport, connected to Cambridge Mall for shopping and restaurants, massages, good WiFi.

Thumbs down:
Honestly, we racked our brains and the only bad thing we could think of was the fact that the elevators sometimes take FOREVER to arrive. That’s it.

Click here for more info and the latest prices

Price Estimate (IDR): From 1,500,000 (106 USD)

Want to stay at the best five-star hotel in Medan but figure you can’t afford it? Don’t be so sure! Five star hotels are much more affordable in Medan than in many parts of the world.

If you want to spoil yourself and feel like a celebrity, this is certainly the place where you can do it. While we’ve never stayed here personally, many people have raved about it, and I visited my Dad when he stayed here and was rather jealous!

I guess it goes without saying to mention that all the (spacious and luxurious) rooms have TVs and air con.. so how about iPod docks, minibars, rain showers, bottled water, tea/coffee makers.

Hotel facilities include the fancy Quan Spa for all your massage and beauty needs (including plunge pools and a steam room).

And of course, there’s a gorgeous pool, bar, and fitness centre to make use of. Oh, and you’ll find an ATM and currency exchange on the property as well.

There’s a café with international buffet, and two restaurants (one Chinese and one Steak House).

(Just FYI – the Cambridge Hotel has a far superior breakfast buffet!)

The train station and Centre Point Mall are less than a kilometre away.

Thumbs Up:
Pretty much everything. Super safe and secure.

Thumbs Down:
Backpackers may feel slightly out of place in their mud-stained, sweaty clothes – but you’ll soon be feeling fresh again after a swim, a spa, and a sleep in these luxurious beds.

One guest complained that the pillow was too soft – but if that’s your biggest problem while travelling, then you’ve likely had an amazing trip!

Click here for more info and the latest prices

Best Medan Hotels Near the Airport

Medan’s airport, Kualanamu, is a bit of a drive away from the “central city,” between one and two hours, depending on traffic.

If you’re arriving late or leaving early and don’t want to face the drive before or after a long flight, staying at one of the hotels near the airport is a great option that won’t break the bank.

Airport hotels are also a great option if you’re heading somewhere that doesn’t require you to drive through the city itself, like Lake Toba.

If you’re like us and not fans of noisy, busy places, you can skip the city and head straight for the peace of the lake.

Price Estimate (IDR): From 350,000 (25 USD)

I’ve stayed here several times as a solo female traveller to avoid spending an unnecessary night in Medan City following a long flight. The Crew Hotel is clean, convenient, and super safe.

It’s only ten minutes away from Kualanamu Airport, so you can make use of the free shuttle and be there before you know it.

There’s a restaurant downstairs (although I have never tried the food, so can’t comment on it!), but if you’re just after snacks, you’ll find a basic convenience store just outside, as well as one or two places to grab a quick bite.

If you fancy some pampering after (or before) a flight, they have a spa and wellness centre, which I’ve never used.

Rooms have air con, TV, kettle, bathrooms, and desks. There’s WiFi too, but beware; the last time I stayed there, the only place the WiFi worked was on the floor in front of the toilet – so that was a fun few hours work!

Thumbs Up:
Free shuttle bus, friendly staff, clean, handy snack shops and restaurants nearby.

Thumbs Down:
Being convenient to the airport means far from Medan City, so there’s nothing much to see or do in the area.

Click here for more info and the latest prices

Price Estimate (IDR): From 325,000 (23 USD)

We have heard good things about this transit hotel, but haven’t yet stayed here ourselves. Just a ten-minute shuttle ride from Kualanamu Airport, the rooms are said to be clean and the beds comfy.

There’s a good restaurant and a beautiful garden to enjoy.

Rooms have TV and air con, and some have a terrace or balcony. All have private bathrooms.

Thumbs Up:
Free WiFi, on-site restaurant, free airport transfers.

Thumbs Down:
Some reviewers weren’t so keen on the breakfast and comment that it’s quite a noisy area, with a karaoke bar right next door.

Click here for more info and the latest prices

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Disclosure: The hotels listed here are affilliate links.

This means that if you book any of these hotels using one of these links, we get a small commission – but it doesn’t cost you any extra!

Supporting us by using these links means we can spend more time giving you the best travel guides and advice about Sumatra for free.

Terima kasih, thank you!

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